Portland Audi, BMW, Volkswagen, MINI Repair

Niles, Andre, and the rest of the crew here are amazing. I have never been to a shop that treats their customers more valued. On top of that, they are very thorough and not pushy. I had a 2018 M3 go through a post-purchase inspection and they uncovered some terrible problems. It had a check engine light that lead to an air leak through a failing crank seal. It's a big repair job. The dealer is the issue here, PMW is great! Photo is of the exact car (loaded on my old trailer).

I accidentally found this place when I had a minor issue and was looking for a close-by auto repair shop. When I called to inquire about a drop-in for assessment, I got the friendliest, most pleasant customer experience I could recall. It turned out that my problem that day was simply a lodged rock that made a horrendous sound, but I honestly had fun bringing the car in because the staff at Portland Motor Works actually care about the relationship they build with customers. I went back when I needed an oil-change and inspection, a process performed efficiently and thoroughly with no unnecessary frills. Last week, I called for guidance when I noticed steam escaping from under the hood. It proved to be a coolant leak. Mandy generously walked me through getting the car safely into the shop, and within a day the offending flange was identified, repaired, and my car was ready for pick-up. The cost of repair was a pittance due to careful inspection and identification of the issue. I can't say that I'm excited about auto repairs, but it sure takes the sting out when the Portland Motor Works team is on the job. I am grateful to have found them!

PMW has been fantastic, communicative, transparent, and very helpful from the moment they answered the phone. They inspected my X5M, showed photos and videos of the issues, provided multiple quotes and explored options with me patiently. This is the kind of shop you hope to find to service the vehicles you love so they can continue to bring you joy. They worked great with my extended vehicle warranty company and sorted all the details so all I needed to do was sign the final bill. Fantastic experience all around! Thank you!

Excellent service. Went far and beyond expectations, saved this ladies day!

I just love going to PMW! The are so accommodating and FRIENDLY!! I just love going in and being greated by beautiful Maizy. Work is always top notch and they stand behind it! Go Team PMW!!!

Great job and super friendly

I am glad we found PMW. They are always very cheerful and personable at the front desk. Willing to answer questions and explain things. The repair work is done quickly and done well. I feel they really care about their customers.

My go-to independent BMW shop here in the Portland area. They do fantastic work and the people working there are wonderful. Highly recommend them!