Portland Motor Works
Absolutely five stars for Portland Motor Works! I was in a real bind when my BMW 530i broke down and had to be towed in after hours. Thankfully, Niles, the owner, stayed late to accommodate my arrival. Their kindness and willingness to help during a stressful situation was truly exceptional. From the moment I spoke with Emily in customer care, their communication was top-notch. They kept me informed every step of the way, explaining the issues clearly and providing honest, transparent advice. To top it all off, they even offered me a loaner car, which made a huge difference in my ability to get around. The level of professionalism, genuine care, and excellent service I received from Niles, Emily, Abby and the technicians has made Portland Motor Works my auto shop from now on. I highly recommend them to anyone looking for reliable and trustworthy automotive service for their BMW, VW, Audi or Mini. They went above and beyond, and I'm incredibly grateful!
Thank you so much for sharing your wonderful experience! We are thrilled to hear that our team went above and beyond to provide exceptional service during a stressful time. We take pride in our commitment to communication, transparency, and professionalism. Your recommendation means the world to us. Don't hesitate to reach out if you need anything in the future - we're ALWAYS here to help!
- Portland Motor Works