Portland Audi, BMW, Volkswagen, MINI Repair

Dropped off my F82 M4 for it's first oil change since ownership. I cannot express my gratitude enough for the care, and honesty this shop exudes. I was given a courtesy inspection upon my first visit and could not be any happier with how my car was handled and needs met. Inspection was thorough and efficiently found areas where work could be done. Niles and Abby were fantastic to work with, no hidden fees, no pushing for unnecessary work, just clear cut honesty and the willingness to have the car back on the road in the most efficient and cost effective manner. I've found my BMW shop for life and glad I found the Portland Motor Works team. Bonus points for the shop dog Mazie that only adds to the inviting atmosphere! If you need anything this shop can provide, this is the place to go!

Great experience! This friendly, family owned business does great work!

Absolutely five stars for Portland Motor Works! I was in a real bind when my BMW 530i broke down and had to be towed in after hours. Thankfully, Niles, the owner, stayed late to accommodate my arrival. Their kindness and willingness to help during a stressful situation was truly exceptional. From the moment I spoke with Emily in customer care, their communication was top-notch. They kept me informed every step of the way, explaining the issues clearly and providing honest, transparent advice. To top it all off, they even offered me a loaner car, which made a huge difference in my ability to get around. The level of professionalism, genuine care, and excellent service I received from Niles, Emily, Abby and the technicians has made Portland Motor Works my auto shop from now on. I highly recommend them to anyone looking for reliable and trustworthy automotive service for their BMW, VW, Audi or Mini. They went above and beyond, and I'm incredibly grateful!

We had several things go out at the same time on our High mileage Audi Pnw fit us In right away and had us back on the road in 24 hours and all issues resolved Emily and Abbys positivity made a not so enjoyable car repair event into a good experience

They do a great job and have excellent customer service. I would recommend PMW to anyone.

Wow. It is hard to find a shop like this. Family run, efficient, affordable, and so friendly! They were honest about the status of future repairs and didn’t try to upsell anything which is a breath of fresh air compared to larger shops and dealerships. I really appreciated the ride home while they were working on my car and was pleasantly surprised they returned it with a fresh wash and vacuum. 10/10 will definitely be back and recommend to anyone looking for BMW service.

With highly technical, sensitive, and high performing machines, the work and language around them is not only difficult to understand, but difficult to build trust with. Niles, Emily, Abby, Andrei, and team all went above and beyond in performing, translating, recording, and reporting all the service done on our 2013 X3 Xdrive35i. Even with some difficult work, and a bit of a journey with discovering root cause, they've gained our trust with their integrity, their accountability, and their commitment to building and maintaining trust with us. There are just a handful of shops that work on BMWs in the greater Portland Area, and I would recommend anyone to go here for some of the best and attentive service across any industry.

Best team to work on BMW’s in the PNW I believe. Left my car with them in terrible shape and condition. After my car spent a little under a month with Portland Motor Works I received it back and it was like driving a car off the dealerships lot. Excellent service team with the best communication skills. Hands down, I’ll be seeing them with any problems I just can’t tackle myself.

I had all 4 brakes replaced on my Audi S6 and not only did they complete this in 1 afternoon, but the pricing was also extremely fair. Niles and the team were very polite, and they were a pleasure to deal with. I will keep using them to service my Audi's!