Portland Audi, BMW and Volkswagen Repair

My daughter broke down in the middle of the afternoon. Portland Motor Works gladly accepted our vehicle from AAA. They had the car diagnosed early the next morning and was finished with it by early afternoon. They were on the phone with me to keep me updated. Portland motor works was kind and efficient. The cost was very fair. Thank you for easing our minds and pocket book!

Niles and team are great to work with. Very honest, informative and concerned about the maintenance and repair of our X5. He has earned our trust!

Portland Motor Works has always been there for us, from routine maintenance to major fixes. They are always on time, repair cost estimates are spot on and the service has been fantastic. I have recommended several friends and family there and they are all happy with my referral. You’ll understand why this place is great when you meet the team and everyone’s expertise.

Niles was highly recommended to me by another mechanic. Niles and his staff are so pleasant to deal with and take the time to explain things to me. I am very happy here and its nice to finally find a mechanic and his team who do honest quality work.

Moved back to Ptld a year ago and was happy to find the PMW Shop for my ol' girl '02 BMW. From Mandy in the office, the owner, Niles, and great mechanics, they have kept her running this past year. From finding an electrical issue, to needing a new radiator, and recently finding a drain on my charging system, they have been honest, professional and wonderful. You're appreciated - Thank you!

I recently had an awful experience at my trusted BMW service provider. I My power steering stopped working in the middle of the road back home. I made a apt with my "trusted shop" and took my car in. Priced me at $2100 for labor for a broken bolt. Obviously I'm not car expert but that seemed pretty nuts to me. I was referred to this shop by a friend. I called to get a quote on their hourly charge. Receptionist immediately told me that was a recall and to take it in to my BMW. I did just that! Everything was free!!! Okay so ummmmmmm how id my "trusty" 50+ year in the business not know that was a recall? Very very dang hard to believe. Some shops are not trust worthy, however this shop won my business for being honest!

My AC on X5 decided to retire while visiting portland. Good thing i was able to search and read the reviews thru google. Great service and pleasant to deal with. Highly recommended.

The team at Portland Motor Works is the best around. My family and I won't take our cars anywhere else. If you're on the fence about where to take yours, I recommend giving Niles a call. Honest, fair, and always goes above and beyond to service his customers.

Most of us spend a years trying to find a mechanic that we can trust. I cannot express the relief that I felt when I met Niles and the staff at Portland Motor Works. We had been taking our BMW to the dealerships for 15 years. Niles was extremely generous with his time and knowledge, explaining each issue to me, what causes it, and what the least expensive solution would be. We ended up doing 4 repairs with him and the cost ended up being about 75% less than what the dealership had quoted. We also came to find out that Niles worked at the local dealership for years and he has actually trained over half the staff there. He is a true expert in BMW repairs and I will never again allow anybody but Portland Motor Works to service and repair our vehicles. I can't recommend them highly enough.

Great place to take your late model BMW after the factory warranty expires for repair and schedule maintenance. This is not one of those sketchy independent BMW mechanic facilities, Niles and his crew are a dying breed and are totally up to speed on all things BMW. They operate under a very cool code of knowledge and transparency that I for one appreciate immensely. The only caveat is that it's far from SW Portland so I use Uber on the days I know I need to go to Portland Motor Works, honestly not a huge deal. As for price, definitely not on the Service Rep Commission plan, you pay shop time plus parts like it should be, which means they're very competitive and way less expensive than the dealer.