Portland Audi, BMW and Volkswagen Repair

Niles really cares about his customers.

Nothing but good things to say about PMW and Niles. I've been in a couple times with random / strange issues, and Niles has always been able to figure out the root cause and fix the issue, or recommend how I can fix it on my own. PMW is more than fair with their pricing and shop costs, and I always leave happy.

Niles is awesome and friendly. He was thorough in letting me know what all was wrong with my car and honest about the charges to repair each thing. SO MUCH MORE AFFORDABLE than Kuni! Highly recommended!

I am so glad I took my BMW to Portland Motor Works. Niles is very knowledgeable and honest. The prices are really fair, and great customer service! Took time to explain repairs thoroughly. I am very pleased! Highly recommend this shop. Thanks again PMW!

All I can say is going to Portland Motors Works was one of the best auto repair experiences I have ever had. Niles and his guys know these vehicles so well and care about their work. They are friendly and walk you through everything without a rush. Honest, trustworthy, and knowledgeable. Traits like this are so hard to find in a mechanic but you get those with Niles. If you really care about your car and want great service, Portland Motor Works is your new auto repair shop.

HIGHLY RECOMMENDED Nile helped me find the problem I was hearing and gave me a really reasonable price for fixing it. I've been to a lot of different shops in the Portland area and this is by far the best. Everyone was very friendly and helpful. Excellent communication during every step of the way. Really nice people and a great place to get your car serviced.

Niles is simply the best. We have been taking our Audi to him for quite some time. Always fair and honest. We would never think about taking our car anywhere but Portland Motor Works.

I just recently purchased my BMW , and along with that the previous owners handed me a card with Niles' information on it. I was worried about changing to a different mechanic from one that I have been going to for years to the previous owners choice mechanic. Absolutely ZERO regrets!! Niles explained what had happened to my car and what would need fixing. Thier prices are extremely fair, they dont try and convince you to fix a 500 dollar part that does not even need replacing. You can tell they are not a liars or cheaters. I can not rave enough about how amazing Niles and his crew are! I highly recommend Portland Motor Works inc, they have just gained a lifer here for sure

Stopped by on my way home the other day to have a code read. Gave me a detailed print out and had the issue fixed in five minutes. Got me in and out in a very short time frame with no appoint and at the end of the day. Will be back to have transmission serviced.

Our first experience with this shop was at the recommendation of a long-time friend who is an independent dealer in Portland specializing in used high-quality European imports. When we asked him for a recommendation to get a second opinion of a rather extensive, (read that, expensive), list of repairs on our 16-year-old "classic" 530i BMW "baby" which were suggested by a local BMW dealer, our friend sent us to Niles at Portland Motor Works. Are we grateful that he did..... In discussing on the phone several of the items being suggested for replacement, (Radiator, Aux Fan Assembly, Valve Cover Gasket, Oil Level Sensor, etc., etc.), Niles commented that he was confident that his shop could do the work at less cost, and with better care than we might expect from the dealer. We are happy to report that he exceeded his expectations on both counts. We had our car towed to him on Tuesday morning to confirm the list of needed work. He had a detailed, written estimate to us by Wednesday morning. We gave him the authorization to do the repairs/replacements later that morning, and PICKED UP our completed car on THURSDAY afternoon! Needless to say, We are very happy with the significant savings that Niles delivered over the dealer's quote, but even more so are pleased to find someone that is honest, and delivers what he promises. This fact is borne out by the case that the dealer had suggested a replacement of a leaking line set whereas Niles looked at the same lines and let us know that they would take care of that 'minor leak' by simply removing the lines, cleaning, and replacing the clamps at no charge while they were doing the other work, thereby eliminating an BIG line item from the BMW quote for new lines! Would we use Niles and Portland Motor Works again, and recommend them to others? YOU BET! BTW; The car is running like new again, and we hope to keep it another 16 years!