Portland Audi, BMW, Volkswagen, MINI Repair

Amazing service. Started taking my BMWs here after I finally realized I was being raked over the coals by the dealer and that it wasn't worth the convenience to continue using them. Googled BMW repair and, based on reviews, called Niles at Portland Motor Works when the air conditioning went out on my X5 - when I spoke with him he explained what he thought the problem was and his explanation was almost verbatim what I was told by a very good friend of mine who knows a ton about cars, so that immediately established a level of trust. He fixed my car for about a quarter of what I was going to be charged by BMW. When I took my Z3 in for a service, Niles let me know they'd found a problem and gave me the price on it and I authorized him to fix it. He called back later to tell me that once they'd dug into the engine, they realized they'd made a mistake and it was something else and the new price to fix it was about $300 less than what he'd quoted. I don't think I have ever in my life and a mechanic tell me that they'd made a mistake and then charged me less. My Z3 had some damage to the bumper that I wanted to fix without involving my insurance company so I asked Niles about it. He not only recommended a place called Lents Body Shop, got the estimate for me, which was extremely reasonable and he then dropped my car off there and made the arrangements for the repair, all i had to do was pick it up when it was ready. Turns out that Lents also has quality customer service and workmanship.

OK well was having a problem with my X5 key remote. Niles told me how to reprogram it on the phone and it works great! Will be taking my car there for service from now on. Nice guy and excellent mechanic!

Niles and the rest of the staff at Portland Motor Works are true professionals offering expedient, quality service at reasonable rates. Portland Motor Works has done amazing work on everything from transmission service to replacing a cabin fan for my car's heating & cooling system. Their honesty is awesome: they're helping me monitor a slow leak on my car's engine to decide if a seal needs replacing rather than immediately concluding that work must be performed. Likewise, Niles has never failed to explain to me the specific steps he's undertaken and show me damage to failed & replaced parts. In early 2016, I switched my car's routine service from Accurate Motorworks in Vancouver to Niles' shop after the former recommended I spend $300 to have my headlight lenses cleared (B.S.!). I couldn't be happier with my decision.

Good place to bring your BMW. He knows his stuff. Good prices too.

Niles really cares about his customers.

Nothing but good things to say about PMW and Niles. I've been in a couple times with random / strange issues, and Niles has always been able to figure out the root cause and fix the issue, or recommend how I can fix it on my own. PMW is more than fair with their pricing and shop costs, and I always leave happy.

Niles is awesome and friendly. He was thorough in letting me know what all was wrong with my car and honest about the charges to repair each thing. SO MUCH MORE AFFORDABLE than Kuni! Highly recommended!

I am so glad I took my BMW to Portland Motor Works. Niles is very knowledgeable and honest. The prices are really fair, and great customer service! Took time to explain repairs thoroughly. I am very pleased! Highly recommend this shop. Thanks again PMW!

All I can say is going to Portland Motors Works was one of the best auto repair experiences I have ever had. Niles and his guys know these vehicles so well and care about their work. They are friendly and walk you through everything without a rush. Honest, trustworthy, and knowledgeable. Traits like this are so hard to find in a mechanic but you get those with Niles. If you really care about your car and want great service, Portland Motor Works is your new auto repair shop.

HIGHLY RECOMMENDED Nile helped me find the problem I was hearing and gave me a really reasonable price for fixing it. I've been to a lot of different shops in the Portland area and this is by far the best. Everyone was very friendly and helpful. Excellent communication during every step of the way. Really nice people and a great place to get your car serviced.