Portland and Redmond Audi, BMW, Volkswagen, MINI Repair

By the book jobs are done right with original parts and owner and staff are all certified BMW specialist. They will work with you on a plan for affordability. I was surprised on how they document everything with pictures and full digital reports on services and your car that you can view online. You get the full service the office ladies will even communicate with you through messages via text. All my cars have progressively gotten better and more reliable. I have only been going to them for a year or less but im very pleased with what they do and the level they do it on.

Very professional, efficient and honest to deal with! Niles is personable and very straight forward. The front desk ladies are very friendly and make you feel right at home.

Bought my first BMW and my uncle recommended this shop to me and decided to get an inspection. Never experienced such professionalism in a car shop before! Wonderful people and they took great care of my car and never cut corners even with something simple such as an inspection and wheel alignment. They even washed and vacuumed my car for free! If you live in the Portland area I see no reason to go somewhere else for repairs.

Amazing experience with Portland Motor Works. Mandy, Niles and the rest of the team were great to me throughout the whole process. The team was honest when evaluating my car and helping me prioritize what should be taken care of immediately vs what can wait. Will definitely go back again.

Knowledgeable and accommodating customer service paired with highly skilled techs and fair prices. Always happy about bringing my car here.

It’s not always easy to find quality and truthful/honest service. I cannot recommend this place enough. Need some work done? Get a quote - give them a call and check this place out!!

It’s not always easy to find quality and truthful/honest service. I cannot recommend this place enough. Need some work done? Get a quote - give them a call and check this place out!!

The factory included service finally ran out so I was in search of a BMW mechanic near Happy Valley. Found PMW had very good reviews and when we finally needed them for a simple oil change I took it here. It was very simple to make an appointment online and the staff was great when we got there. As other reviewers noted they were very transparent with the included vehicle inspection. They noted some grease coming out of a u-joint but told me that it has some time before it's ready to replace. Knowing just enough about vehicles to ask some questions I got the answers I was looking for. Not a big place but they're big on customer service. Thanks crew at PMW! Side note, since your so close, try the little Italian bakery across the street. Sooo good!

We are always pleased with your knowledge and ability to explain things to us. The work was done in one day and we have no complaints. Office staff is always so nice and helpful. PMW will be our go-to for any problems with my Beemer. Karen Helzer

Niles and his team were wonderful, this was actually my first time making an appointment with the Portland Motor Works team and my expectations were blew out of the water. Their COVID-19 procedure knocked my socks off, when I first called, right away not only was I meet with a readily friendly voice but I was also quickly referred to their modified COVID procedures. With what information I had to give them, their team took that and ran, the very same call a plan of action was formed. I was able to not only drop off my car contactless but pick it up as well. Detailed reports were given on not only the work done but also pictures of a clean and sanitized car. I was worried about how easy it was going to be to use their online system to pay but everything went through the first time with no problem. I was blown away by the communication and how throughout the whole team is. I’m so excited to see and meet the team the next time I need work done.