Portland Audi, BMW, Volkswagen, MINI Repair

Niles was fantastic when I needed him on short notice to enable my well-maintained 2002 BMW 330xi to pass the DEQ. I was surprised in August 2019 when the car was rejected and neither the dealer nor the shop that did my work at that time could accommodate me. I was on a short time frame.. Nliles quickly recognized the best way to fix the issues, instructed me on the driving needed to reset the computers and pointed out the need for new tires which I had not noticed, and which I purchased through my regular tire provider. I would go out of my way to use him again. No wonder there are so many positive reviews on this website!

Best darn BMW shop around. Always trust them to inspect, report and repair with integrity. Great people throughout the team.

Definitely a great decision to take my car here rather than the dealership! Staff is very knowledgeable with great customer service! Communication throughout the work being done is amazing! Took my car there for an oil change... they informed me on things they found after a quick check up. They weren't pushy in making me feel like I need to get all this work done all at once. The following week, went back to have my valve cover and gasket replaced, among small other things. It was a great experience! Definitely found my "Go To" shop for my car!!!

Insanely awesome experience at Portland Motor Works. This was the best automotive experience I have ever had. From the moment I drove into the parking lot I cannot say enough about how great my experience was starting the day before with Mandy on the phone and then Niles taking an honest interest in me and patiently answering every single question I threw at him regarding my X3. There is nobody around who has more BMW knowledge then Niles and I mean nobody. Simply put, I have never experience this kind of service before.

Although I don’t own a BMW (wish I did, ha!) Niles has always been good to help me with repairs that I need. He is a godly man who loves to serve!

Thank you to everyone at Portland Motor Works for taking the time and providing over the top service! Joanna Mendoza

Best shop in town. Niles and the staff are unbelievable. If you own a bmw, this is the place to take it. Honest, dependable and down to earth. I have had my e46 325xi wagon and my e34 540i both serviced here and couldn't imagine taking my vehicles any where else. The communication and professionalism are off the charts. Having your cars serviced or repaired here is like become part of a family, you know you can trust Niles and the team to not only keep you fully informed but to do the right thing for the vehicle you love and rely on. I'd consider myself an enthusiast, and I know that Niles and the team feel just as passionate about my cars maintenance and performance as I do.

Honest, professional, thorough and fair. Everything you look for in a mechanic. They know BMW.

They always do an excellent job of communicating, trouble shooting and getting my car back to me with as little downtime as possible. If you have a BMW, I can't recommend them enough.

Professionalism, Punctuality, Quality, Value! I tend to be more of a hands on person in regard to my BMW, but I trust Niles and his BMW team to give me solid and clear answers when there are issues with my car and a fair price. They always take time to explain the issues in detail. When I first purchased my BMW I went to a couple if other shops but found them to be looking for repairs that did not need to be fixed and over charging. I learned the hard way, I hope this review saves you the time and money I lost. My advice: See Niles and his team first. They are the best!