Portland Audi, BMW and Volkswagen Repair

PMW is not just the best automotive repair business I’ve done business with, but truly one of the best service businesses. Most importantly, I trust them. They are informative and have my best interests in mind. Their staff is friendly and warm and fun! I recommend them to everyone!

Great service

Great service

Very welcoming staff, and they ensure your car is taken care of.

Professional and courteous.

PMW is the best service company for BMWs. I have used dealership services, other European car service locations. None have PMW's ease of doing business with. Scheduling service is usually quick. For those of us confounded by the complexity of the BMW machine, they make simple. Often I can call and schedule a quick drive in check. Sometimes they fix it right then. If more work is needed it is quickly scheduled. I have had zero complaints with the quality of their work.

I had a great experience working with the people at PMW. They quickly got me in and performed thorough examinations and repairs to my Audi while suggesting other work without pushing it on me. The communication between me and the staff was seamless and made me feel like I was being taken care of. I recently had a bad experience with a more corporate auto shop, which made me cautious when working with auto repair people. But the staff here renewed my confidence in having a reliable auto service for my car. I will certainly come back here when I need it. On top of everything else, it's just down the street from me!

A few friends encouraged me to take my BMW to PMW. My only interaction has been with Mandy. She is "The face and voice" of PMW. As far as I'm concerned Mandy is definitely a business owners dream of what customer service ought to be. She is gregarious, personable, friendly, these are just a few qualities I noticed immediately. During our interactions she remained professional. No stone was left unturned in regards to my concerns. I was given a prioritized summary of future repairs, I can plan my next move without the guess work. PMW is a privately owned specialty shop and you know auto shops can have a bad reputation. Not PMW, read their reviews.

I am so happy to have found a place to take my Jetta! Over the last year I have worked with several different mechanics in Portland and none of them made me feel how PMW did. I instantly felt like I had brought my car to a good place, they got to the bottom of the problem and communicated well throughout the entire process. I couldn’t recommend them more.

Always a pleasure!