Portland and Redmond Audi, BMW, Volkswagen, MINI Repair

I’d rate 6 stars if I could! Emily and Abby were beyond helpful with my VW Golf! They let me know what everything that needed to be done, either that day or what could be saved for later repairs. When my car was taking longer than expected, a loaner car was immediately offered to me (even though I didn’t need it.) The kindness and service here is unmatched, I cannot recommend the team at Portland Motor Works enough!! Thank you for helping me get back on the road!

My experience with PMW was beyond phenomenal . I went in to check out the shop and the place is immaculate ! Niles the owner then spent quite a bit of time just taking with me about the issues we were having with our X5 . He took the time to make sure we understood what the process would be and how they went about things there at PMW . This was All prior to making an appointment . That type of service there’s days is rare . So I scheduled the appointment . Emily and Abby at the front desk were so friendly and beyond accommodating ! I was constantly kept up to date on what was going on and was told of everything that would incur price wise . They held true to there quote . Also during the work a couple issues arose in which I was informed of immediately , and they took care of them . PMW is an absolute 1st class outfit and buisness , and I 100% trust them . That absolutely know there job and execute it with precision , class , and kindness . They have gained a client for life . PMW … there beautiful people !

To keep it brief, PMW has turned an out-of-town BMW owner into a loyal customer who will undoubtedly return every year for routine maintenance and oil service. If I could, I’d rate them with 6 stars for everything—from the seamless appointment scheduling to the excellent service completion. I only wish PMW had a location in California; I’d bring all my cars there without hesitation. I wholeheartedly and highly recommend anyone in need of service to do the same! PMW is the place

Great service and super knowledgable employees. Definitely not a money grab and you can tell they have your best interest at heart.

Honest, fair, willing to take the time to clearly explain the issues and not push on extra services. Good people in my experiences.

Great customer service!

A little pricey but repairs on European cars tend to always be. Fast, friendly, informative, quality work.

Long overdue review. First time customer that is now a lifetime customer. Appreciated the welcome, attention to care of my car and making sure I understood all the issues and needed service. Genuinely really good people who make you feel at home. Thank you for the exceptional care and service.