Portland Audi, BMW and Volkswagen Repair

Mon - Fri: 8:00 AM - 6:00 PM

Client Reviews

5
Portland Motor Works

Professionalism, Punctuality, Quality, Value! I tend to be more of a hands on person in regard to my BMW, but I trust Niles and his BMW team to give me solid and clear answers when there are issues with my car and a fair price. They always take time to explain the issues in detail. When I first purchased my BMW I went to a couple if other shops but found them to be looking for repairs that did not need to be fixed and over charging. I learned the hard way, I hope this review saves you the time and money I lost. My advice: See Niles and his team first. They are the best!

Thank You so much Brenda! We really appreciate you.

- Portland Motor Works
5
Portland Motor Works

Professional, well-run shop that obviously focuses on customer service. Mandy does a fantastic job with communication keeping you apprised of where your repair is and how much it will cost. On the cost side, they're maybe a bit high as others have said, but they're still way more reasonable than the dealership. I thought the markup on parts was a bit much, but I understand that that's an area where an independent shop makes money and they do need to pay for the techs, real estate, insurance, etc... Niles and his team did a great job and I was impressed by them coming out to talk through the repair. I took the car in for a fuel problem. Normally, I do a lot of my own repairs but didn't want to mess with gas. They talked me through options and even did a thorough inspection of all the other little things going on with my 180K miles 13-year old X3. I didn't feel any pressure to fix those other things and the amount of selling around those options was minimal. Overall, I highly recommend PNW and will use them again when I don't have the aptitude or the time to repair my BMW. It's refreshing to find a shop that treats its customers with honesty, integrity, and respect.

5
Portland Motor Works

Andrei is a really cool guy and a professional 😎😄 🇲🇩

5
Portland Motor Works

Professional, well-run shop that obviously focuses on customer service. Mandy does a fantastic job with communication keeping you apprised of where your repair is and how much it will cost. Normally, I do a lot of my own repairs but didn't want to mess with gas. They talked me through options and even did a thorough inspection of all the other little things going on with my 180K miles 13-year old X3. I didn't feel any pressure to fix those other things and the amount of selling around those options was minimal. Overall, I highly recommend PNW and will use them again when I don't have the aptitude or the time to repair my BMW. It's refreshing to find a shop that treats its customers with honesty, integrity, and respect.

5
Portland Motor Works

I tend to be more of a hands on person in regard to my BMW, but I trust Niles and his BMW team to give me solid and clear answers when there are issues with my car and a fair price. They always take time to explain the issues in detail. When I first purchased my BMW I went to a couple if other shops but found them to be looking for repairs that did not need to be fixed and over charging. I learned the hard way, I hope this review saves you the time and money I lost. My advice: See Niles and his team first. They are the best!

5
Portland Motor Works

I visited PMW for the first time today based on the reviews from Yelp and I couldn’t be happier I found them. I had gone to my BMW dealer for some routine maintenance, fluid and filter changes and asked them to give me a quote to fix my drivers side headlight washer since it wasn’t working. I was quoted 850.00 to somewhere in the neighborhood of 2500.00 if they had to replace the whole bumper. So I said never mind. I found PMW on Yelp and made an appointment and took it i...

5
Portland Motor Works

I visited PMW for the first time today based on the reviews from Yelp and I couldn’t be happier I found them. I had gone to my BMW dealer for some routine maintenance, fluid and filter changes and asked them to give me a quote to fix my drivers side headlight washer since it wasn’t working. I was quoted 850.00 to somewhere in the neighborhood of 2500.00 if they had to replace the whole bumper. So I said never mind. I found PMW on Yelp and made an appointment and took it in and within about an hour and a half I was told it was only a broken spring and would be about 85.00 with parts and labor. So this tells me that the dealer didn’t even look at it. I’m not going to say the the dealer was being unethical because they have always done right by me in the past but they did waste my time. The good news is it was all for the best since I was introduced to some of the nicest , most competent, knowledgeable people in the business. I will be a repeat customer from now on and feel confident that I can leave my much loved car with them. Thanks again ! Sincerely, David B.

5
Portland Motor Works

Niles explains everything he is doing, shows you the parts he has replaced and checks with you the next day to make sure everything was satisfactory.

Glad to be of service Anita. we thank you for coming in! Niles

- Portland Motor Works
5
Portland Motor Works

Portland Motorworks is absolutely the place to go for great fast work. Very personable and honest, Thank you guys for getting me back on the road!

Thank you Tyler.

- Portland Motor Works
5
Portland Motor Works

Niles and the team have always treated me and my '98 323is with integrity. I appreciate that he doesn't try to "up-sell" or "talk down", but just explains what's going on with the car, what options are available, and tries to keep it all affordable. Excellent work.

Thank you for the 5 stars Jim. I appreciate you taking the time to write! Get back in here so I can sort out that dip stick sir.

- Portland Motor Works

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