Portland Audi, BMW, Volkswagen, MINI Repair

Very professional!

Was disappointed that my car engine was in such bad shape due to known BMW timing chain issue with my model year (2015 X3), but am deeply grateful to the service team keeping me well informed of pros and cons and their sincere honesty. I trust them. They also spent a lot of time with me discussing my concerns and I never felt rushed. Would recommended them to anyone!

My first visit. I thought I needed brakes, but they told me not yet! Very welcoming and friendly and described things so I could understand. Whaaat? They even vacuumed my car. I’m glad I was referred there. I’ll be back

This team is amazing. They not only find the issue, they go the extra mile to keep you informed and comfort all your anxiety. They truly are the best. It’s feels like family. They care! You will not find another place who will match their professionalism, wisdom and caring nature.

The customer service and knowledge of BMW at Portland Motor Works is out of this world! Once your warranty has run out at the dealership, you can have 100% confidence that your vehicle will be maintained by a caring and knowledgeable crew. They truly care about your business, are not high pressure, they only want what’s best for you and your car.

Great service. Timely updates. Clear communication. Transparency.

We bring our 2018 BMW to Portland motor works. We really appreciate the work they do. I recommend them. Everyone is super friendly and knowledgeable.

This was simply the best experience I’ve ever had at a shop. I have had cars for over 40 years and most of them needed to go in a shop for something. Not only was I treated exceptionally well from the first minute I walked in but it lasted all the way to the very end. I went in with what I thought was a gas leak and turned out to be a much more easy fix - they didn’t try to overcharge or tell me that I needed some expensive part-they just fixed it. Not only did they fix the “gas leak”that I came in with but they fixed numerous little issues and didn’t charge anything extra. This is a very special business, and I won’t be going anywhere else!

Incredibly helpful and friendly staff!