Portland and Redmond Audi, BMW, Volkswagen, MINI Repair

This is the 3rd time I have taken my car to PMW and I have nothing but a good experience. I never feel pressured to do anything and I feel each recommendation is thoroughly explained. PMW truly has wonderful costumer service and you can tell they care about the work they do as well as making sure their clients are taken care of. I will keep taking my car here. Thank you!

Thorough, honest, easy to communicate with. Things were explained to me so I could make an informed decision. Everyone was nice and helpful. Very accommodating to my schedule and after hours pick up and drop off - so nice!

Really good experience for a first-time user, would bring my car there again. Friendly, direct, and specific, with what they were doing.

Many thanks to Niles and Emily of PMW of Redmond, OR for going the extra mile--tracking down the cause of an ominous "engine malfunction" warning light that threatened to interrupt a long road trip through Oregon in our MINI Countryman. They were wonderfully accommodating, efficient and effective in solving the problem and getting us back on the road. I highly recommend this shop for their excellent service and friendly care!

Love the whole crew here. Highly recommend to anyone needing BMW service!

Awesome service, truly 5 star. Abby is amazingly kind and the online reports were an added plus.

I am very happy with the work they have done on my Audi. Also glad that I don't have to deal with expensive dealers in Bend. They are professional, very friendly and cost effective. Well Done!! Thank you very much!!

Niles was great at PMW!! I had a 'Motorsport' level pre-purchase inspection (PPI) done a vehicle I wanted to purchase (M5), and Niles and his team found a few bigger issues with the vehicle that the current owner was not aware of. This helped me make a decision on moving forward with the perspective vehicle purchase or not. Even though I had agreed to the more in-depth, and expensive, 'Motorsport' PPI, Niles only charged me half price since the issues they found were early on in the PPI process. Niles, his team, and front desk person, Abby, were all professional and welcoming. I highly recommend PMW for your BMW needs!!

The family-owend business atmosphere is really good for me. It was super easy to use a loaner car. The team did an excellent job of vacuuming the sand from birding at the beach out of my X3.