Portland Audi, BMW and Volkswagen Repair

Hours: Mon - Thu: 7:00 AM - 6:00 PM

We offer express check out,lock out service and remote payment options

Client Reviews

5
Portland Motor Works

I recently had an exceptional experience at Portland Motor Works, especially with my '93 BMW 325is! From the moment I reached out, they were incredibly accommodating, managing to fit my car in for service on the very same day. Both Emily and the owner stood out for their phenomenal customer service, making me feel both valued and respected as a customer. Their team not only addressed my BMW's needs efficiently but also provided transparent communication throughout the process. It's rare to find such a reliable and customer-focused auto repair shop. I highly recommend Portland Motor Works to any BMW owner in need of maintenance or repairs.

Hey, Mo! Thank you so much for coming into see us with that beautiful 325 of yours; And for leaving such a heartfelt review! Quality Service and Repair are all we're about here and we really make sure to focus on that in any/all interactions we have with you and/or your vehicle. Enjoy the ride (and the stares 😁); Safe travels! Safe travels!

- Portland Motor Works
5
Portland Motor Works

I have been going to Portland Motor Works for many years now and always had a great experience.

Thank you for coming in, Usha! We appreciate your trust in us over the years with that beautiful BMW X3 and the great review! Safe travels!

- Portland Motor Works
5
Portland Motor Works

Emily and Niles are the best! My experience was informative and seamless. They really do a great job of keeping you updated on what’s going on and next steps, if you have a warranty like I did they advocate on your behalf to get services paid for and get parts in a timely matter. I recommend you bring your care here if you want quality work done and great customer service!

Hey Antaniqua, it was great to have you in again! And thank you for the lovely review! It is always our pleasure to serve you and your beautiful X6, in any way we can! You're family, "We've got you!"

- Portland Motor Works
5
Portland Motor Works

Great experience, really professional, knowledgeable, and timely. If you have a BMW this is the place to go in Portland.

Thank you for bringing in your BMW X1 Nick. It was our pleasure! Hope your travels are going well.

- Portland Motor Works
5
Portland Motor Works

great work !!! helped us out very much

5
Portland Motor Works

Can't say enough good things about PMW. Professionally serviced our 2012 BMW Z4. The owner, Niles, even called me to explain the issues that they found and recommendations as to which ones should be addressed and which ones should just be watched. Really appreciate the honest, personalized service. And lastly, Niles and his daughter Emily are two of the nicest people you'll ever meet. You can tell they genuinely care about you and your car. I'm actually looking forward to my next service!

Thank you so much Randy. It was a real pleasure meeting you guys. I’ll get the body estimate from Lents for your X5 soon. I hope you guys are enjoying that new car. It’s beautiful. Also a lot easier than the Z4 for those Costco runs. Thank you again for your business.

- Portland Motor Works
5
Portland Motor Works

Thank you for the review, Marcy! It was a pleasure having you and your X3 in here yesterday! Take care of that arm and get better soon! ❤️

- Portland Motor Works
5
Portland Motor Works

Excellent. After purchasing a used BMW there were things I knew would need to be done to ensure my car's service was up to date. I had called two weeks prior to discuss some of the services offered at PMW and spoke with Niles, his knowledge and experience instantly made me feel in good hands. I later spoke with Ariel who is very professional and we arranged a time to bring my BMW in for service. From the moment I walked in I knew I made the right decision, Emily greeted me with a lovely smile and excellent customer service. Before the work was done everything was clearly communicated. I feel relieved to have a business that I trust to service my BMW. I am very thankful for the level of professionalism I experienced. I will recommend PMW to anyone who is looking for attention to detail, high standard of excellence, and the best customer service in the business.

Hey Aviel! Muchisimos gracias! We SO appreciate the marvelous review and the kind words! We're thrilled to meet/exceed your expectations. At PMW, no matter who you talk to, we aim to provide Quality Customer Service and Repair. As part of our family, we'll go over and above to ensure you're taken care of and safe. We thoroughly appreciate your trust in us with your beautiful BMW X3. And we can't wait to hear about your upcoming travel stories!

- Portland Motor Works
5
Portland Motor Works

Excellent. After purchasing a used BMW there were things I knew would need to be done to ensure my car's service was up to date. I had called two weeks prior to discuss some of the services offered at PMW and spoke with Niles, his knowledge and experience instantly made me feel in good hands. I later spoke with Ariel who is very professional and we arranged a time to bring my BMW in for service. From the moment I walked in I knew I made the right decision, Emily greeted me with a lovely smile and excellent customer service. Before the work was done everything was clearly communicated. I feel relieved to have a business that I trust to service my BMW. I am very thankful for the level of professionalism I experienced. I will recommend PMW to anyone who is looking for attention to detail, high standard of excellence, and the best customer service in the business. Update: PMW is awesome and they take care of business! I appreciate their kindness. Big thank you to the team.

Hey Aviel! Muchisimos gracias! We SO appreciate the marvelous review and the kind words! We're thrilled to meet/exceed your expectations. At PMW, no matter who you talk to, we aim to provide Quality Customer Service and Repair. As part of our family, we'll go over and above to ensure you're taken care of and safe. We thoroughly appreciate your trust in us with your beautiful BMW X3. And we can't wait to hear about your upcoming travel stories!

- Portland Motor Works
5
Portland Motor Works

Genuine and welcoming professionals here. My car is very excited about returning for further servicing. 7⭐️

Hey, Steve! 7/5 stars is a Fabulous review; We're so pleased to exceed your expectations! We thoroughly appreciate you for trusting us with your BMW 530I, we look forward to continuing to earn that trust over the years!

- Portland Motor Works
If you are experiencing an emergency please contact us directly for immediate service

Schedule a Drop Off Today!

Let us know how we can help you. Request A Day for Service using the form below.