Portland Audi, BMW and Volkswagen Repair

These folks are great!! Office staff is exceptional, professional, and kind. Had a check engine on light and was entering my ninth month of pregnancy. They diagnosed the issue (and gave me some other recommended repairs I'll be doing later) and managed to take some preventative, more cost-effective measures to resolve the issue. So far, so good! They also noticed my key fob wasn't working correctly. When staff called to ask about it, I told them the same thing I had told the dealer about being able to unlock/lock from the back end of the car (which the dealer had shrugged off). Later on, they called to let me know they figured out the problem and it could be fixed for what seemed a more than reasonable price. No more waving my arm widely, walking around to the back of the car to get it unlocked! Whatever they did also got the comfort lock and start working again, which will be so incredibly useful when I'm juggling a baby, carseat, diaper bag, etc. Lastly, the owner of the shop called this week to see if everything was still working correctly. Absolutely fantastic customer service and will gladly use them as long as I've got a vehicle they can service.

This is my first experience with PMWs. I am a recent owner of a lease return 528i xdr purchased. I have owned Mercedes in the past so I do have some familiarity with German cars knowing their maintenance is more costly in general than many other imports. I have always looked for a reputable independent shop owner for maintenance for my cars and believe I have found that with Niles and his team. I had a good discussion with Niles the day I took my car in; it was obvious he has a depth of knowledge on BMWs. I was happy with my experience and would recommend his shop.

Niles constantly does good work, and fixing my water pump wass no exception. When I told him the issue, he pre-ordered my parts, had a loaner vehicle ready for me, and started work the next morning. When I got my car back, it was in better shape than I gave it to them: they had cleaned the interior as well! He also was able to work with me on my payment so it was split up best for me. Portland Motor works will continue to get my business, as they have for many years.

Portland Motor Works, Inc is absolutely the friendliest, most communicative shop I have ever had the pleasure of working with. I've consistently owned and driven European cars since my very first car and have had plenty of experience with various shops. Portland Motor Works gets the job done well and quickly, at a decent price and with thorough communication throughout the process.

When my BMW 328i car broke down in Portland, I struggled to find someone to work on it immediately. I called Mandy and she was so helpful and kind. She suggested tow companies and allowed the tow truck driver to drop the car off after hours. The next day I received a very extensive review of my vehicle and the plan of action to get it running again. By the end of the day I had my car back. Niles was so knowledgeable and took the time to answer my questions. I highly recommend Portland Motorworks and I’m thrilled I’ve found a great mechanic. Thanks again for getting my beemer back on the road. 👍🏻🙏😁

Good reviews and location brought me to try PMW for the first time. Experience was professional, friendly, and within range of the costs I expected. Seemed like nice and trustworthy people and the repairs and maintenance seem solid. I plan to return for my next needed work.

Repairs made on my BMW was pretty quick and customer service was EXCELLENT!!

I have known and worked with the owner of PMW for over 20 years. I do not know of a more honest and technically proficient person in the service business today. I not only learned skills from Niles, He taught me what it ment to be honest and courteous and that every car had a person or a child in it. Amazing quality and honesty is what you will get from anything he leads. -M.D.