Portland Motor Works
Being a fellow business owner in the automotive industry. We know all too well, it’s hard to find a shop to trust with your vehicle. As well as refer customers to a shop that will treat them as well as we do. I brought my 2017 BMW X5M to Portland Motor Works after having it serviced at the BMW dealership (will not name the specific one) and after inspecting their inspection myself, it did not match up to their assessment. Me and Nile’s agreed on some of the questionable inspections the dealership allegedly performed. When owning a BMW, you can expect higher than normal vehicle maintenance costs. As the ultimate driving machine has so much technology built into every aspect of the vehicle. You can expect things to break more often than vehicles with a simpler design. Given, I don’t believe you should pay exorbitant costs, just because the name on the vehicle. Being in the automotive industry, parts are all about branding, you can find the exact parts without the fancy branding for a third of the costs. BMW dealership hit me with the “M tax”, their excuse is, well it’s a M vehicle. So it warrants charging you double, if not quadruple. I’m pretty mechanically inclined individual, if I had a lift in my shop. I would handle all maintenance on my vehicle. But when it comes to drivetrain fluids, the time, disposables, parts, fluid disposal. It was cheaper to just pay someone, as access to these areas are tight with no lift. So I had Portland Motor Works do the work, they provided me a fair quote and got scheduled. Everything was done in a timely manner and everything was reset after the service. They also provided fluid samples at my request without hesitation and marked exactly, what fluid each sample was. The BMW dealership had my vehicle for almost two weeks and didn’t even reset my oil counter, I had to do it myself. So anybody looking to maintain their ultimate driving machine and not get ripped off. Do yourself a favor, research the parts needed to fix your vehicle, the tools needed to fix your vehicle, research the repair procedure, the labor time and add up all the costs and time involved, you will find out that when Portland Motor Works provides you a quote. It will be a fair one and you will have peace of mind with their warranty. Thank you Niles, Mandy, and the rest of the team!