Portland Audi, BMW and Volkswagen Repair

Mon - Fri: 8:00 AM - 6:00 PM

Client Reviews

5
Portland Motor Works

Maddie was great, I really appreciated her for getting me in right away and repaired my problem within the hour, thanks to the mechanics as well , considering I just dropped in with no appointment, Thanks guys

We will miss you around here after your retirement. Its been a pleasure caring for you and your BMW.

- Portland Motor Works
5
Portland Motor Works

Had a problem with my 4 wheel drive not working in my BMW X3 and the snow had already hit my place with 9inches . Had always took my car to the dealer but they were 2 weeks booked. Called and explained what was going on and Niles got me right in and explained everything in complete detail and with technical aspects as well.. The way Niles and his staff at the counter treated me was like nothing I've experienced before at a shop and honestly other shops should take many pages out of there book in the way they conduct business.. I will never take my car anywhere else now.. Thanks guys for your care and professionalism... JOSEPH KNIGHT

Thank You Joseph. Glad to have you with us! Also good to know how well the X3 does in the snow when all is working as designed.

- Portland Motor Works
5
Portland Motor Works

Honest service, fair prices, reliable results. Thanks.

No, Thank you Ken. We really enjoy working on your 535it. And thank you for the business cards too.

- Portland Motor Works
5
Portland Motor Works

Amazing customer service, and extremely detailed in their services. Will not go anywhere else with my Mercedes. Thank you Portland Motor Works.

Thank you Annabelle and Melvin. Glad to be of service.

- Portland Motor Works
5
Portland Motor Works

My car was a mess. I was extremely anxious about the Diagnosis. Niles and the team thoroughly explained all the issues and worked hard to do the repairs as quickly as possible. Any BMW owner realizes maintenance is costly but necessary. Niles advocated to my warranty company which was greatly appreciated. My baby is back home all fixed and returned sparkling clean... great place, great staff. Thanks Niles.. I’ll be back for brakes in the spring.

Thank you Georgia. Always glad to hear our clients feel at ease once they get to know us. We truly value your trust and will always work hard to keep it.

- Portland Motor Works
5
Portland Motor Works

I was going to Dick Hannah and had gotten really frustrated with the rudeness in the service department, and time delay. I then went here twice. Once for a full diagnostic, and a repair. The other was for my key fob that I had fixed at Dick Hannah and it stopped working. Both times they did an excellent job. Found out it was just the battery on both my key fobs and PMW replaced it for free, the 400 I paid to Dick Hannah as a total waste of money. Niles and his family run this place and I really trust them with my car. I never met them before , did a search and had a good feeling about them. They only do german automobiles here, but they are very knowledgeable. Their pricing is very high, so I can only come some of the time. Free coffee, pretzels and sometimes cookies. ;) Give them a try, they are better than the dealership.

5
Portland Motor Works

PMW is unbeatable in every single way, they have my business for life! Amazing customer service, seriously trustworthy repair service and the most pleasant and fulfilling experience I have ever had at an auto repair shop! Always straightforward about the issues and never any pressure, we are sincerely lucky to have found Niles, Mandy, Emily, Romen, Logan, Andrew and the crew!! Caring and personal at every turn, thank you all so much for everything!

Noelle, Sorry for the delayed response. I've been waiting to here back from you regarding the on-going check engine lamp issue. I'm glad to know you were happy after that first visit but worry that you may actually be unhappy with the second encounter. If there is anything I can do to help things move along, please don't hesitate to come in or give me a call directly. Your 100% satisfaction is my goal and mission. Niles

- Portland Motor Works
5
Portland Motor Works

Niles, Mandy, and Emily at Portland Motor Works are fantastic to work with! I have been taking my car there for years, and they have always exceeded my expectations. The Portland Motor Works crew goes out of their way to ensure the job is done well!

Thank You for the feedback Allie. I'm sorry for my delayed response, but I wanted to take tell you the time to how much we appreciate you here. Thank you for being a loyal customer!

- Portland Motor Works
5
Portland Motor Works

First time that I have been there but they have treated me like we have been using them for years. Niles has communicated above and beyond. They have a new customer for life. He will not compromise with cheeper after market parts. You have to remeber you get what you pay for.

Your speaking our language Todd. We strive to offer only the best quality parts, practices and repairs. It does cost a little more here, but our customers understand that value. We are so glad to have you as a member of the family.

- Portland Motor Works
5
Portland Motor Works

Niles, Emily, Mandy and the rest of the team are amazing. I literally cannot say enough with how pleased i have always been (going on about 3 years of coming here) with the customer service, the quality of repairs, the knowledge and information i'm given when I've had service performed. The techs are thorough, efficient & quick all at the same time. The customer service from the front office is amazing, and on top of it all, this is a wonderful family owned/run business. Thank you Portland Motor Works for all you do, and sorry it took me so long to get on here and leave you guys a review!

Thanks Laurel. We really appreciate you taking the time to leave your thoughts. Its always such a pleasure to see you.

- Portland Motor Works

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