Portland Audi, BMW, Volkswagen, MINI Repair

Cannot express my feelings of gratitude to this shop! I recently purchased a BMW F10 550i from a BMW dealership in the area and wanted to have a post purchase inspection done. Mandy got me in same day and was very helpful in choosing what inspection I should have done. It was a no pressure showing of options and super friendly. They also had it done same day and were extremely thorough. Providing pictures and videos of the deficiencies they found in a very detailed report. I believe his name was Niles explained what they found $15k worth of problems (Based on the work entailed I believe that is a fair estimate.) including the dreaded N63 Valve stem seal issue. Which the car coming from the BMW dealership I would have thought to be repaired. This shop really saved me and my wallet in the future based on all the things they found. Still talking to the dealership about what’s next. I will be definitely be going back for all my German auto repairs and recommending them to friends and family.

Great customer service! Pleasant and very informative about our possible issues. We will use again for our BMW service needs.

Great staff and owner. Full details of the scope of work was given. End cost matched original bid. Superior serve start to finish

Fantastic service as usual!

I've been going to PMW for a few years for my M1. They are definitely more reasonable than Kuni and Portland BMW services. Service and communication is very friendly and professional, and certainly timely. I highly recommend PMW for owners after your coverage through dealership ends.

I would highly recommend them. Our rear brake pad warning light was on. We took our BMW to the dealership for an oil change and during the inspection, they told us we have low pads and the brake sensor was broken. Dealership wanted $950 for pads and $278 for the sensor. I called PMW and got a quote that was less than dealership. I scheduled an appointment this week and they took care of us. They inspected the rear brakes and actually found we had more life than the dealership said. They also found the brake sensor was cut in half and not just broke. I decided to have them do the brake replacement. They replaced the rear rotors/brakes and sensors, all for less than the dealership wanted just for the pad change. Their customer service was outstanding. They have made a customer for as long as we own a BMW. Will refer other BMW owners to them.

Great service, expedient work, I leave happy.

Portland Motor Works customer service is the epitome of the auto industry. Top-notch from the owner to the mechanics to the front desk. I learned more about our 2011 BMW X3 in a 30-minute conversation with Niles than our previous 12 years of ownership. We’d also like to extend a special thanks to Mandy for her professional and courteous service. The entire PMW Team is simply superb. We won’t be taking our X3 anywhere but PMW from here on out.

This place is amazing. Professional and Mandy’s an amazing asset with her welcoming & cheery personality. Prices are competitive and the work was done same day on a coolant leak!

I can’t say enough about our positive experience with Portland Motor Works. The professionalism, subject matter expertise and genuine care extends from the owner, to the mechanics to the front desk. Thanks again to Niles, Mandy and the entire team! HIGHLY recommend PMW.