Portland and Redmond Audi, BMW, Volkswagen, MINI Repair

I cannot say enough great things about this BMW shop. From the moment I walked in, the team was professional, knowledgeable, and genuinely passionate about BMWs. They took the time to thoroughly explain the issues with my vehicle, provided honest recommendations, and never made me feel pressured into unnecessary repairs. The quality of workmanship was exceptional — my BMW is running smoother than it has in years. Their attention to detail, transparency, and communication throughout the entire process truly set them apart from other shops I’ve dealt with. It’s clear they take pride in their work and care about their customers. If you’re looking for a trustworthy, highly skilled BMW mechanic shop that delivers dealership-level expertise with far better customer service, this is the place to go. I will absolutely be returning for all future maintenance and repairs. Highly recommend!

I have been a customer of Portland Motor Works since they opened and I can say they are amazing. From the moment you walk in the door you are greeted by a welcoming, smiling staff. Nils, the owner, runs a professional and honest business. Highly recommend.

Nile and Abby and crew do great job of making me feel welcome, explaining mechanical/technical issues with my vehicle, and best of all, fixing it. I’ve never left their shop without feeling like I’ve learned something, and I’ve never had to return to the shop because something wasn’t fixed right. They are very good at what they do.

Couldnt be happier with the level of service provided by the Portland team. Miss Abby handles all the admin and is always super professional and knowledgeable about cars. They keep track of all the things I need to take care of and are supportive of pushing things that can wait until my budget allows. This care makes me a customer for life!

This was my first time going to PMW to get my car diagnosed and fixed, I was absolutely blown away with the level of professionalism kindness they have, Abby was great to work with, not only did they get my car fixed in one day. when I called to make the appointment they were able to quickly get me in the next day, I will definitely be coming back for my car matters, thank you everyone, you are doing an awesome job!

Friendly, prompt and comprehensive service at a reasonable price.

Took my 2008 bmw x5 in for just a diagnostics but the team here were absolutely phenomenal hands down so very informational and the customer service is unmatched!!! They were able to pin point my problem so I could fix it and now she’s running amazing!!! I will definitely be going back when needed!!! Thank you to you all!!

Great customer service, very friendly too. Keep up the good work!

Customer service was fantastic, I was kept up to date throughout the repair and can tell the techs took phenomenal care of my vehicle. Abby, Ky, Niles , and crew, thank you so much! I look forward to servicing my BMW with PMW for some time to come!